Esencial and Pro
Work orders, from the photo to the fix
Every problem comes in with a photo and a room, has someone who owns it, and leaves with a photo of the fix.
- Report in three steps: up to 5 photos, the room or area (or its QR code) and the category. You get 5 seconds to undo.
- Statuses: new, assigned, in progress, on hold (Pro), closed and canceled.
- Priorities: low, medium, high and critical.
- Locations: floors, rooms and areas, a QR code for each one and CSV import.
- Comments on every work order, with a name and a time.
- An activity log that cannot be rewritten: who opened it, who assigned it, who started it and who closed it.
- Push notifications when work is assigned, when it is due and when something on hold comes back.
Esencial and Pro
An app your team gets the first time
Each person sees their own work when they open it: the room attendant, the report button; the technician, what is next; the supervisor, what is unassigned; the front desk, the room search.
- iPhone and Android (and iPad).
- Works without a signal: create, change status and search offline. It syncs on its own, with the photos.
- Shared tablet: registered once, each person signs in with their PIN and the session closes on its own (15 minutes by default).
- Sign in with email and password; on a new phone, a code by email.
- English, Spanish (Latin America) and Spanish (Spain), chosen by each person.
- Light and dark themes.
Esencial and Pro (forecast calendar: Pro)
Preventive maintenance without spreadsheets
Define the task once and Ordenly puts it on the technician’s list every day, week or month, with its steps.
- Recurring tasks with the person or department that does them, unlimited.
- Checklists with checkboxes, measurements with their units and range, and photos where they are needed.
- If a reading falls out of range, a work order opens on its own, with the value.
- Suggested PM: a starter set of tasks you create in one go and edit like any other. For properties in the US, temperatures are in °F.
- Forecast calendar (Pro): what is coming this week and this month, and what was left undone.
Esencial and Pro
The Monday email
Every Monday morning, management gets the week in an email: work orders opened and closed, and preventive maintenance. On Pro, also housekeeping and deadlines.
- On by default for management, off for supervisors, and each person can turn it off.